If one or more of the product/products in your order appear as sent on your invoice but are not included in the delivered cargo package, via email@example.com or You can reach us by calling our free call center 0850 205 20 95
The estimated delivery times of the products sold vary. Your order may contain products delivered at different times. After your products are supplied, they are immediately given to the cargo without waiting.
When your order reaches you, check the product package while the cargo officer is with you.
In case your cargo is damaged, ask the cargo officer to keep a report. You can then contact us via firstname.lastname@example.org or by calling our free call center at 0850 205 20 95.
When you receive your order, if the product on the invoice is different from the product you received, you can contact us via e-mail via email@example.com or by calling our free call center at 0850 205 20 95.
Your invoices are sent according to the choice you make during the order creation phase. If you have requested that your invoice be sent separately from your order, your invoice will be sent by us to your billing address later.
For the product you want to return, we ask you to first read the "Return Policy" section on the product page. Product returns can be made within 14 days from the delivery date, if you make an application on the "Return " page of our website.